Terms & Conditions
Intellectual Property
This website and all of its original content, logos and photographs are the sole property of Environmental Enhancements and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. This website and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
Payment
All of our credit card payments get processed through Square (a 3rd party processor: https://squareup.com/ca/en). Please ensure your credit card provider accepts payments to this payment provider.
Shipping costs
We strive to provide an accurate shipping estimate on our website. However, if for some technical reason, the actual shipping fee at the time of shipping your product is less than quoted, you will be refunded the difference within 48 hrs of your product being shipped. If the shipping cost is more than the quoted price our staff will contact you PRIOR to shipping out your order to confirm the new shipping cost with you. Any shipping cost differences less than $2 will not be addressed.
Shipment times
We strive to ship out all orders in less than 72 hrs from the time of order (excluding weekends and Canadian holidays). If we are unable to achieve this goal the customer will be notified.
Refund Policy
We offer a 14 day refund on your purchases. The 14 day period begins the day we ship your products. If you choose to return our products you must first contact us to get a RAN (Return Authorization Number). We will not accept any returns without a RAN. All items to be returned must be new and in an unused and resalable condition. You are responsible for paying the shipping cost to return the products back to our main office in Canada. Refunds will be processed within 48 hrs of receiving the returned products.
Warranty
Environmental Enhancements warrants that on the date of shipment all components of the Lint Luv-R contained in the list of contents herein are free from defects in material and workmanship under normal use and service.
No warranty extended by Environmental Enhancements shall apply to:
- any goods which have been modified or altered by persons other than Environmental Enhancements;
- any goods subjected to any misuse, neglect, improper installation or accidental damage; or
- any goods manufactured by a third party.
Environmental Enhancements 's exclusive obligation under this warranty is, at Environmental Enhancements’s option, to repair or replace the defective goods or to refund to Buyer, for no more than five years from the date of purchase of the Lint LUV-R, the purchase price paid for the defective goods. Environmental Enhancements shall not reimburse or make any allowance to Buyer for any labor charges incurred by Buyer for replacement or repair of any goods unless such charges are authorized in advance by Environmental Enhancements.
This warranty is made on the condition that Buyer gives Environmental Enhancements immediate written notice of any defect (in no event later than one (1) year from the date of shipment), that Buyer gives Environmental Enhancements access to the goods and Buyer’s relevant records and data, and that Environmental Enhancements’s inspection reveals that Buyer’s claim is valid under the terms of this warranty.
Privacy statement
When you purchase our products, we must collect some personal information from you to enable us to send you our products. This information includes: name, address, phone number, etc. This information is only collected by us for shipping purposes. It is never shared with or sold to a 3rd party. If you decide to Register on our website for faster repeat purchases, only you have access to the password you created at time of Registration. We cannot view or retrieve this password for you. If you loose this password you must use the "Forgot your password" link to create a new one.
Changes to This Agreement
Environmental Enhancements reserves the right to modify this Agreement at any time. Your decision to continue to visit and make use of our website after such changes have been made constitutes your formal acceptance of the new Terms & Conditions.
Contact Us
If you have any questions about this Agreement, please feel free to contact us at info@environmentalenhancements.com, or call us at: 902-441-0033